FREQUENTLY ASKED QUESTIONS

Why should I borrow from North Eastern Title Loans?

North Eastern Title Loans is a proven leader in the title loan industry. We’ve been in business since 1990, offering customers straight-forward and hassle-free cash when they need it most. Our customer service is excellent, and our interest rates are among the lowest in the industry.

Who uses North Eastern Title Loans?

People from all walks of life use our services every day -- from self-employed contractors who need money to finish a job, to real estate agents who just had a closing (and their payday) delayed, to people who had an unforeseen emergency, illness or death in the family. You just never know when a problem will arise that requires immediate cash. That’s why we’re here.

What is a title loan?

A title loan, also referred to in some places as a title pawn or a motor vehicle equity line of credit, is a short-term loan that uses the free and clear title to your vehicle as your credit. At North Eastern Title Loans, we don’t do credit checks. Your vehicle is your credit!

What is required to get a loan?

To apply for a loan, you will need your vehicle, your free and clear vehicle title, and a photo ID. For customers in Illinois, you’ll also need to provide a proof of income.

What if someone else’s name is on the title with mine?

If someone else, in addition to you, is listed as a co-owner of the vehicle, they will need to be present too.

How do I know if my title is “free and clear”?

In most states, you will know that your title is “free and clear” because the actual title itself with either say “No Liens” on it or it will simply have a line for “Lienholder” that is blank. If you have any question about whether your title is “free and clear”, you can ask us. Click here to find the phone number of a location near you, or dial 877-511-CASH to speak with a representative in your area.

How much can I borrow?

Your loan amount will be based upon the value of your vehicle and your ability to repay the loan. Our loan amounts range from $100 to $10,000, depending on the state where you get your loan. We compare your monthly income to your monthly budget and find a loan amount that meets your needs with a monthly payment that is comfortable for you.

How does the process work?

Our process is quick and easy. First, bring your title, vehicle, and photo ID to a location near you. Click here to find a location. Second, we’ll evaluate the vehicle, your budget, and ask what your cash needs are. Once we know that, you will complete a short loan application. Third, we’ll thoroughly review the terms, conditions, and repayment obligations before asking you to sign anything. Finally, you’ll walk out the door with your vehicle AND the cash you need!

How long does the approval process take?

From the time you arrive at our office with the items we need, the entire process should take 20 minutes or less.

Is there a minimum loan amount?

Yes. In most states, our minimum loan is $100. In South Carolina, our minimum loan is $601.

Is there a maximum loan amount?

Yes. Our maximum loan in most states is $10,000. Several states have maximum loan amounts that are less than $10,000.

Is it better to start the process online or in person?

Both methods are very efficient. If you start the process online, you can see how much you might qualify for and choose the office that is most convenient for you. The more information you provide online, the faster the process will be once you arrive at our location. Once you submit your information, one of our representatives will call you to explain to you how to come to our office to finish the process and get your cash.

If I start the process online, will I still need to visit one of your offices?

Yes. While we can take a lot of your information online, we will still need to evaluate your vehicle and have you sign the loan paperwork and receive your cash in person. But starting the process online will make the time you spend in our office even less!

If you would feel more comfortable skipping the online process, that’s great too. Simply call us at 877-511-CASH to speak with a representative in your area. Or find the office that is most convenient for you by clicking here.

Why does your website ask for so much information?

You can enter as little or as much information as you would like on our website. There are certain items that we require (i.e. your name, your phone number, and the year/make/model of your car). The rest of the items are completely optional. But keep in mind -- the more information you enter on our website, the less you will need to provide when you arrive at our location.

Is my personal information safe with North Eastern Title Loans?

All of your personal information is kept either in a fireproof safe or our encrypted server. Since 1990, we have never had a security breach on any of our document safeguarding systems. We abide by all federal and state privacy laws, and we closely adhere to the Gramm-Leach-Bliley Federal information safeguarding law.

I am self-employed – can I still get a loan?

Yes. In fact, many of our customers are self-employed contractors that use our services to help make payroll or to get working capital to finish a job. We recognize that owning a small business sometimes means that emergencies arise that require quick cash. And while other lenders might be not as willing to provide self-employed people with small loans in such a quick time frame, North Eastern Title Loans is proud to serve so many self-employed people.

I am unemployed – can I get a loan?

Yes. We just need to know that you are either receiving unemployment benefits, have found a job that you will be starting soon, or are willing to have a friend or family member be a co-signer on the loan.

I am on a fixed income – does that matter?

No. We recognize that some of our customers might be on a fixed income, whether it be disability, social security benefits, or a retirement pension. All of these are acceptable forms of income to use when applying for a title loan.

My credit score is bad – does that matter?

No. North Eastern Title Loans does not use credit scores to make credit decisions. With us, your vehicle is your credit!

Will you repossess my car?

Since a title loan uses the vehicle as collateral, repossessions do occur a very small percentage of the time. At North Eastern Title Loans, we believe in working with our customers that get behind on their payments. And unlike other lenders who might be more interested in repossessing the vehicle, North Eastern Title Loans is more interested in working out a payment arrangement so you can keep your car.

Is there a prepayment penalty?

No. There are never prepayment penalties.

How often are payments due?

In most locations, payments can be made via cash, debit card, money order, cashier’s check, or Western Union. At the time you get your loan, our representatives will fully describe all of the different payment methods available to you.

Most customers can even make payments online through our website. If you have an existing loan and would like to make a payment online, click here.

Where is my nearest location?

You can either call 877-511-CASH for your nearest location, or Click here to enter your ZIP code and find the location most convenient for you.

To find a location where the representatives speak Spanish, call 866-TITULOS (866-848-8567).